Career — Chanelle Green

Experience

Where I've built.

Software Engineering Manager

Alma / Spring Health

Current

Led two cross-functional engineering teams — Developer Experience (3 engineers) and Infrastructure (6 engineers) — simultaneously as official manager of record, with full ownership of performance reviews, goal-setting, and individual development plans across a 9-person org.
Covered Director-level responsibilities across the Platform domain through three consecutive management layer vacancies, providing strategic continuity during a high-uncertainty period.
Implemented DORA metrics to establish performance baselines and drive measurable gains in deployment frequency and lead time.
Introduced Port.io as a centralized developer portal and operationalized AI developer tools including a PR review bot — improving engineering visibility, self-service, and AI fluency across the org.
Replaced a fragile in-house data sanitization solution with Tonic.ai, improving dev/staging environment reliability and developer confidence.
Stabilized both teams following a major RIF, preventing voluntary attrition and sustaining platform operations during a critical transition.
Led full-cycle hiring across IC, EM, and Director levels — writing job descriptions, designing interview plans, and conducting Hiring Manager, cross-functional, peer, direct report, and values alignment interviews.

Developer Experience Platform Engineering DORA Metrics AI Tooling CI/CD

Engineering Manager / Product Manager

Ranger Technical Resources

Managed Cloud & Platform engineering teams supporting high-availability shared services including Kubernetes (AKS), Apigee, Hashicorp Vault, and Artifactory; simultaneously managed Frontend and Fullstack teams building SaaS applications in React, Node.js, TypeScript, and Python.
Owned product roadmaps for Secrets Management, API Management, and Developer Productivity under tight SLA requirements.
Deployed monitoring dashboards that reduced monthly incident tickets by 50% through proactive failure detection.
Executed a platform migration reducing annual operational costs by 20% while maintaining SLA commitments.
Eliminated provisioning bottlenecks, cutting delivery lead time from 90 days to 3 weeks.

Kubernetes API Management Secrets Management Product Strategy SaaS

Lead Software Engineer — Engineering Enablement

InVision

Owned release & deploy tooling and operations for internal DevOps, SRE, and Product engineering teams.
Conducted org-wide "Listening Tours" to identify engineering workflow pain points — insights drove enablement roadmap decisions and a 35% increase in product adoption.
Developed cross-functional roadmap with engineering leadership and drove quarterly delivery.
Led the People of Color Employee Resource Group — championing multicultural education and psychological safety across the engineering org.

Engineering Enablement Release Engineering Go React ERG Leadership

Cloud Infrastructure Lead

Earnest

Owned full-stack infrastructure reliability across AWS (EC2, EKS, Lambda, RDS, Redshift, IAM, VPC+), Kubernetes, Terraform, Ansible, and Hashicorp Vault.
Implemented Ephemeral Push-Button Environments — achieving an 88% reduction in infrastructure lead time, 30% cloud cost savings, and eliminating cross-team pipeline collisions.
Designed and deployed security-first automation, self-service tooling, and comprehensive observability infrastructure (monitoring, metrics, logging).
Led the Black Employee Resource Group — building community, sponsoring educational programming, and advocating for equity.

AWS Kubernetes Terraform Observability Cloud Cost Optimization

PaaS Manager, Cloud Systems

Delta Air Lines

Managed a team of 11 infrastructure, middleware, development, and professional services engineers as an Agile DevOps product team.
Delivered a Red Hat OpenShift Container Platform from proof-of-concept to multiple high-availability production clusters — one of the company's first enterprise Kubernetes deployments.
Planned and executed the migration of 250+ mission-critical applications onto the OpenShift platform, coordinating delivery across multiple engineering teams.
Built and maintained a developer portal with onboarding docs, educational resources, and self-service automation to reduce adoption friction.

OpenShift Kubernetes Team of 11 Platform Migration Developer Portal

Consulting Senior Analyst — Emerging Technology

Accenture

Deployed across three enterprise client engagements as a DevOps, Architecture, and Cloud specialist — delivering OpenShift, CI/CD pipelines, microservices architecture, and containerization in hospitality, cruise, and telecom industries.
Developed IoT and emerging technology prototypes for automotive, healthcare, government, and hospitality clients to support new business development.

Enterprise Consulting DevOps Cloud Architecture Microservices

Skills

What I bring.

Leadership

People management, mentorship, coaching, hiring, psychological safety, high-performing teams

Strategy

Technical roadmapping, OKRs, cross-functional alignment, stakeholder management, thought leadership

Developer Experience

DevEx programs, DORA metrics, CI/CD, developer portals, observability, AI developer tooling

Product

Product lifecycle, user research, roadmap ownership, release management, data-driven iteration

Cloud & Infrastructure

AWS, Azure, Kubernetes, ECS, Terraform, Ansible, ArgoCD, GitOps, Hashicorp Vault

Observability & Tools

Datadog, Rollbar, LaunchDarkly, Port.io, Tonic.ai, GitHub, Blacksmith, Jenkins

Languages

Go, Node.js, TypeScript, Python, React, SQL — and enough of everything else to be dangerous

Craft

Copywriting, graphic design, strategic ideation, content strategy — the creative side that amplifies the technical

Education

Foundations.

MBA

Quantic School of Business

BSE, Industrial & Operations Engineering

University of Michigan, Ann Arbor

Minor: Entrepreneurship

BS, Computer Science

Spelman College, Atlanta, GA

Minor: Mathematics · Dual Degree

Community

Beyond the job.

ERG Leadership

Founded and led employee resource groups across multiple organizations — multicultural education, equity advocacy, and community building

National Society of Black Engineers (NSBE)

Professional Member · Region 3

Building the teams and platforms that ship.